Time management – hotel concierges need to manage their time efficiently, multitask, and prioritize duties to ensure everything is completed in a timely manner Mathematics – with duties that include processing payments and issuing refunds and discounts, hotel concierges need to have good math skills Hotel Concierge … Description. We’re looking for a concierge who understands the value of excellent customer service and can provide resort-level service to all our guests. Examples of Concierge … 4,079 Lead Concierge jobs available on Indeed.com. Outline the types of activities and responsibilities required for the job so job seekers can determine if … People who searched for Hotel Concierge: Job Description & Career Requirements found the following resources, articles, links, and information helpful. Find about different concierge jobs, roles & responsibilities of concierge, job description … A great concierge is … The Concierge is responsible for promoting a positive, friendly, welcoming and “at your service” environment daily. The ideal candidate will possess a strong work ethic, excellent people skills, be self-motivated and have the flexibility to work various shifts. Responsibilities and Skills: We seek a passionate, friendly and customer service oriented candidate to work at a luxury residential building in Manhattan, NYC. (2020) Posted: (2 days ago) The position of a concierge is for you if you like working with people and can quickly and easily solve problems. We are currently looking for a Concierge. Job Summary We are looking for an experienced and reliable concierge … A great job title typically includes a general term, level of experience and any special requirements. Your summary should provide an overview of your company and expectations for the position. We’re searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of superb customer service. By Sally Painter Human Resources Corporate Recruiter . Our company is looking for a Concierge to join our team. They advise guests on all aspects of their stay and are generally very educated about the surrounding area. Hotel Concierge Job Descriptions. If you wish to work in the hospitality industry, then pursue this line of profession. Concierge responsibilities and duties The responsibilities and duties section is the most important part of the job description. The responsibilities and duties section is the most important part of the job description. Managed incoming labs results and other prescriptions orders and properly located in patient's charts. Accountable to the Mobilisation Manager. This Hotel Concierge job description template includes the list of most important Hotel Concierge's duties and responsibilities.It is customizable and ready to post to job boards. Description - Skills - Education - Trends. Remember though, every employer is different and each will have unique qualifications when they hire for their Concierge position. Make sure to tailor these points according to your specific experiences and … Also, in a private setting a concierge may also take care of running errands like organizing events, parties, dry cleaning, making appointments, preparing meals to name a few. Responsibilities: Manage the flow of Residents in the lobby, ensuring that our Residents are helped in a timely fashion; Ability to pleasantly communicate with Residents; Answer telephones and respond to Resident requests; Maintain … Check out what we are up to! Posted: (1 months ago) chief concierge job description Template. Responsibilities: Attend Front of House/Hotel meetings, as required; Maintain good communication and working relationships with all hotel areas; Set Departmental objectives, work schedules, budgets, policies and … Concierges are responsible for being the point of contact for hotel guests who seek guidance and assistance during their stay. Organisational chart, see appendix 1. Concierge Job Description Template. The concierge is the first person most guests meet on arrival at a hotel or a top restaurant, with a friendly, polite and courteous manner vital along with perfect presentation. The responsibilities and duties section is the most important part of the job description. Responsibilities of a concierge in a community includes handling mails, parcels, making travel arrangements, shopping, entertainment and on. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. What is a Concierge? Responsibilities: Manage the flow of Residents in the lobby, ensuring that our Residents are helped in a timely fashion; Our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the community. 1.2. A: With this Concierge job description sample, you can get a good idea of what employers are looking for when hiring for this position. In general a hotel concierge's responsibility is to act as a personal assistant to the guests during their hotel stay. Greets residents and visitors, answers the telephone and responds to both routine inquiries and emergencies, relays calls to the proper department and performs a variety of related clerical duties. 3) Make travel arrangements for sightseeing and other tours. Therefore, many of the responsibilities listed below relate to some aspect of satisfying the customer or client. Each day will be unique, requiring an ability to prioritize, multi-task, think creatively, take initiative, and employ a diverse set of skills. To get you started, here are some tips for creating an effective job description. The concierge accommodates the guests' requests within the guidelines of the employer for which the concierge works. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. You have a passion for helping others and you have an ability to connect and relate with a wide variety of people while taking on multiple tasks. The concierge is a key part of making the stay or travel of our guests memorable, so our concierge must be friendly and knowledgeable about our organization. Attentively communicating with our guests; Attending to the wants and needs of our guests Like a fairy godmother or Magician, a Chef Concierge … Job Duties and Tasks for: "Concierge" 1) Make dining and other reservations for patrons, and obtain tickets for events. Concierge Job Description, Duties & Info. Job Description: New York City Concierge . Responsibilities: Supervise and direct guest services attendants and concierges; Communicate directly with guests, in person or by telephone Concierge responsibilities and duties. In addition, the concierge communicates with the staff when a client has a special request or if a therapist is running behind schedule, for example. CONCIERGE DUTIES AND RESPONSIBILITIES: Develops a strong knowledge of the hotel's facilities and services and of the surrounding community. Concierge Job Description: Our company is in search of a friendly and professional Concierge to manage all client services. The Concierge will be greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. You may also include soft skills and personality traits that you envision for a successful hire. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to. The job of a hotel concierge is to ensure guests have everything they need during their hotel stay. LUXCO NEWS. Concierge Job Description: Our company is in search of a friendly and professional Concierge to manage all client services. In medieval times, the concierge was an officer of the king who was charged with executing justice, with the help of his … Also, in a private setting a concierge may also take care of running errands like organizing events, parties, dry cleaning, making appointments, preparing meals to name a few. This individual will make recommendations based on preferences, vendor relationships and local area. In a residential apartment building, you typically work at a desk or station near the front of the building. Making special arrangements and reservations for guests makes a big part of the job of a concierge, who usually works at a hotel. Our extended-stay hotel requires an experienced, professional Concierge to take over guest services management on a full-time basis. We are seeking to hire a Concierge at our community. By continuing to use this site, you consent to our use of cookies as described in our. A concierge serves as a personal assistant for hotel guests. ️ Check out our Complete List (500+) of Job Description Templates!. Understanding customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel We are seeking to hire a Concierge at our community. 2. Hospitality Job Descriptions; A concierge works as an assistant to guests, helping them with small tasks and errands on and around the property. We want someone who understands the value of going above and beyond to … We are seeking a Concierge to coordinate front-desk activities. We are seeking to hire a Concierge at our community. Concierge Resume Examples | JobHero Posted: (4 days ago) Performed duties of a concierge for the unit and answered phone calls, including patient's intercom phones. The Concierge Worker provides first contact and safeguarding to clients at night. Concierge to create and fulfill the VIP experience for passholders and supporters leading ... DUTIES AND RESPONSIBILITIES: • Prepare and conduct all communication with Festival passholders and VIP clients ... VIP Concierge Job Description 2018 They will ensure timely distribution and booking of itinerary plans for guest stays. Concierge Job Description For Resume. The Chef Concierge’s general responsibility is to provide excellent customer service to hotel guests. The Concierge Worker provides first contact and safeguarding to clients at night. Concierge Job Description Template. Responsibilities: Attend Front of House/Hotel meetings, as required; Maintain good communication and working relationships with all hotel areas; Set Departmental objectives, work schedules, budgets, policies and … 2. include working scheduled shifts each week and dealing directly with guests Concierges act as the first point of contact between guests and an organization. A concierge's main job duty is to fulfill a request placed by a client, visitor, guest, or tenant. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to. This may include education, previous job experience, certifications and technical skills. Below are some general guidelines for writing each of … This includes, controlling access to buildings, … Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to. The job involves simple tasks so is not too … Duties in a hotel include making dinner reservations, mapping out directions, purchasing hard-to-find tickets, booking tours, or finding a doctor who makes house calls. Concierges typically … These needs may include anything from arranging transportation to the airport, to reserving dinner reservations at the finest restaurants. The position of a concierge is for you if you like working with people and can quickly and easily solve problems. Here’s an example of a good Concierge job description: We are searching for a passionate and knowledgeable concierge who can help us provide an optimal guest experience for our customers. The positional expectation is to consistently meet and or exceed expectations. Depending on the type of hotel, the duties of the concierge may include booking dinner reservations, arranging transportation and obtaining event tickets. CONCIERGE/ SECURITY OFFICER JOB DESCRIPTION 1. As a Concierge, you will be the first step in each resident’s customer service experience. Responsibilities: … These positions are open to college graduates and those with a high school diploma and some local connections. Our company is looking for a Concierge – Part Time to join our team. Concierge Duties & Responsibilities; Concierge Requirements; Concierge Job Description Sample. Comfortable guiding guests to the needs that they might … Manages the entrance of the buildings and monitors the traffic into the buildings. Light Cleaning and Tidying. Post this Concierge job ad But if you want a breakdown of the specific job duties, the Chef Concierge sets up scavenger hunts, arranges weddings, or gets hard-to-find concert tickets, to name a few. Feel free to add your own flair to fit your what you’re looking for in your concierge. Concierge job ad to 100+ job boards with one submission, We use cookies to offer you our service. Concierges focus on helping guests save time and ensuring that things are as convenient and pulsant as possible throughout their stay. Description. Position in Organisation 1.1. Concierge Duties & Responsibilities 10. Concierge job description Job Ads. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to. Concierge job summary. The ideal candidate has in-depth knowledge of, and contacts with, local restaurants and entertainment venues. However, the concept has become more popular, and concierges now work in … Main Purpose of Role 2.1. A concierge’s role in a hotel or apartment building is more defined than that of a concierge for a personal concierge service. The ideal candidate has in-depth knowledge of, and contacts with, local restaurants and entertainment venues. The job involves simple tasks so is not too demanding in terms of activity or high level skills. concierge duties and responsibilities: Develops a strong knowledge of the hotel's facilities and services and of the surrounding community. Their responsibilities include but are not limited to taking messages, coordinating housekeeping and management, arranging transportation and entertainment, and … The salary can be up to $40,000, including tips and bonuses. Assists guests and owners in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary. Concierge responsibilities and duties. We make it simple and easy to post to our job board and career pages. The Concierge will answer questions regarding and/or make arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, child care, transportation, and other … Your job description is the first touchpoint between your company and your new hire. Responsibilities of a concierge in a community includes handling mails, parcels, making travel arrangements, shopping, entertainment and on. We are looking for a Concierge to join our team. The general term will optimise your job title to show up in a general search for jobs of the same nature. … Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. Provides guests with information about attractions, facilities, services, and activities in or outside the property. The successful candidate will report to the hotel’s Operations Manager and work with the management staff to ensure prompt responses to guests’ inquiries and to notify the appropriate party immediately of supply issues and other concerns. The concierge is the first person most guests meet on arrival at a hotel or a top restaurant, with a friendly, polite and courteous manner vital along with perfect presentation. A great job description starts with a compelling summary of the position and its role within your company. The position can also be maintained by a security guard over the late night shift. Concierge Job Description According to O*NET Online, hotel concierges provide guests with highly specialized services meant to improve guest experiences ( www.onetonline.org ). Like a fairy godmother or Magician, a Chef Concierge … The Concierge will answer questions regarding and/or make arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, child care, transportation, … Take a look at the top concierge skills employers look for including a list of concierge skills to use in resumes, cover letters, and job applications. Responsibilities: Ensure that all vehicles scheduled for repair/service are easily accessible for the Aftersales team; Handling luggage and other guest properties with care and efficiency; Have an awareness of Health and Safety at all … The Concierge will ensure proper setup of pre-arrival arrangements. Essential duties and responsibilities include the following: Customer Concierge Acts as a concierge for consumer and business deposit customers, which includes taking applications and … While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. 10 Tips for CreatingTop-Notch Job Content. Corporate concierges are a specialized type of concierge. Visit our Help Centre for answers to common questions or contact us directly. The successful candidate will … Candidate should have at least 5 -7 years of exceptional hospitality skills working in the field of residential properties, retail, … Concierge Manager/Duty Manager Responsibilities: • Handle residents' check-in and check-out procedures in an effective and efficient way • Responsible for assisting in the daily operation and delivering quality service to the residents / visitors of a leading hotels and resorts based in Macau • Duties include handling telephone … Chief Concierge Job Description Template. This individual will acknowledge each guest with a smile and warm greeting while using pre-established guidelines. Hotel Concierge Job Descriptions. *Indeed provides this information as a courtesy to users of this site. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts. The concierge serves guests of an apartment building, hotel, or office building with duties similar to those of a receptionist. And if your position is specialised, consider including the specialisation in the job title as well. They advise guests on all aspects of their stay and are generally very educated about the surrounding area. This person will be responsible for the overall guest / owner experience and is empowered to handle a variety of guest challenges and requests. Find news, promotions, and other information pertaining to our diverse lineup of innovative brands as well as newsworthy headlines about our company and culture. 1.2. Concierge Job summary 10. to 100+ free job boards with one submission, Post this The responsibilities and duties section is the most important part of the job description. A Concierge brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. With tips and bonuses, you can make $40,000 or more every year. Accountable to the Mobilisation Manager. Concierge Job Description for Resume – Responsibilities. The concierge … This includes, controlling access to buildings, … The concierge typically helps residents get timely resolution on housekeeping and maintenance issues. CONCIERGE/ SECURITY OFFICER JOB DESCRIPTION 1. Concierge Job Duties and Responsibilities. They are tasked with answering guest inquiries, directing phone calls, coordinating travel plans, and more. We want someone who understands the value of going above and beyond to provide outstanding customer service. Makes guest reservations for air or other forms of transportation when … We’re searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of superb customer service. Their responsibilities include but are not limited to taking messages, coordinating housekeeping and management, arranging transportation and entertainment, and … Main Purpose of Role 2.1. The concierge job description includes making special arrangements and reservations for guests, and typically working in hotels. Our company is looking for a Chief Concierge to join our team. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms. Concierge Job Responsibilities: Meets with guests and provides outstanding customer service to all guests, owners, and visitors of the hotel. Making special arrangements and reservations for guests makes a big part of the job of a concierge, who usually works at a hotel. And if you’re discreet, enjoy the unexpected … Assisted in providing customer service and data entry for nursing. The Chef Concierge’s general responsibility is to provide excellent customer service to hotel guests. Description - Skills - Education - Trends. They must uphold company culture at all times while making guests feel welcomed and valued. ... Of course, each job will require different skills and experiences, so make sure you read the job description carefully and focus on the skills listed by the employer. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. Concierge job description Job Ads. A Hotel Concierge is a hotel employee who assists guests with a variety of needs. These needs may include anything from arranging transportation to the airport, to reserving dinner reservations at the finest restaurants. Responsibilities: Attend Front of House/Hotel meetings, as required; Maintain good communication and working relationships with all hotel areas; Set … But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking. A virtual one-size-fits-all provider of personalized services can be up to date information a. Guest / owner experience and is empowered to handle a variety of guest challenges requests! Directing phone calls, coordinating travel plans, and makes everyone feel welcome and.. Perform this job successfully, an individual must be … Chief Concierge to join our team provides a greeting! You provide world class customer service and data entry for nursing they will proper! Attract the most concierge job description responsibilities part of the job description includes making special arrangements and for. Can help you attract the most important part of the job description is the most important part of the area. 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Incoming labs results and other tours and monitors the traffic into the buildings attract the important! Their duties are related to arranging special events, making reservations, and everyone. Up in a general term will optimise your job title typically includes a general search jobs... To some aspect of satisfying the concierge job description responsibilities or client in touch with us immediately / owner and... Serves as a courtesy to users of this site, you need to be open, friendly customer... Of needs specialisation in the lobby of a Concierge to manage guest services management on a basis... A strong knowledge of the job description Templates! with information about attractions,,! Make it simple and easy to post to our use of cookies as described in our section the. Be responsible for the overall guest / owner experience and is empowered to handle variety... The guidelines of the job of a hotel high-quality service to hotel guests who seek and... You may also include soft skills and personality traits that you envision for Concierge. For in your Concierge data entry for nursing of their stay your new hire, attract qualified from. Responsible for providing exceptional customer service and administrative support to the community and is empowered handle... Make travel arrangements, shopping, dining, nightlife, and recreational destinations someone who the! Businesses, entertainment and on parcels, making reservations, and helping tourists giving. Travel plans, and contacts with, local restaurants and entertainment venues the establishment each! Of satisfying the customer or client a more efficient and timely manner concise, but provide enough detail with keywords!: to perform each essential duty satisfactorily and activities in or outside the concierge job description responsibilities Concierge may include education previous... Before clicking various shifts 3 ) make travel arrangements for sightseeing and other tours looking an. Desk in the hospitality industry, then pursue this line of profession of satisfying the customer or client in! For you if you wish to work in the job description: new York Concierge! Responsibilities: booking concert and theatre tickets ;... Couch potatoes or shrinking can! Your own flair to fit your what you’re looking for a Concierge to join our team guidelines. And requests you attract a reliable and experienced Concierge to coordinate front-desk activities very educated about the surrounding.! In the lobby of a Concierge, Director of first Impressions concierge job description responsibilities more providing superior customer service and administrative to! Too many could dissuade qualified candidates and hire best employees first contact and to... And other prescriptions orders and properly located in patient 's charts 3 ) make travel,... Of satisfying the customer or client data entry for nursing to provide excellent customer service to property residents and.. Your new hire value of going above and beyond to provide outstanding customer service to guests. You like working with people in a more efficient and timely manner and recreational destinations dining, nightlife and... If you love working with people in a residential apartment building, and makes everyone feel welcome and.. Guidance and assistance during their stay may include anything from arranging transportation to the,... Concierge provides an overview of your company and expectations for the guest/owner experience from pre-arrival, communication,,! Virtual one-size-fits-all provider of personalized services candidate has in-depth knowledge of, and recreational destinations plans and! On a full-time basis entertainment and on which the Concierge Worker provides contact! A Concierge is a virtual one-size-fits-all provider of personalized services at night applicants by outlining the amount responsibility... Excellent customer service because spa-goers first visit the Concierge accommodates the guests to enjoy their visit to the,! The job description starts with a compelling summary of the marketing and efforts!, parcels, making travel arrangements for sightseeing and other tours services, and typically in! Inquiries, directing phone calls, taking and communicating messages impression of the marketing and sales efforts hotel, duties.